Admission season doubles the enquiries. Not the counsellors.
When enquiries spike and every one needs a call within the hour, memory and spreadsheets lose half of them. We build the funnel that captures each enquiry, prioritises the counselling calls, and keeps parents informed through to the first fee instalment.
Enquiry funnel · Counselling · Fees · Attendance · Parent alerts
For eight weeks a year, the workload triples overnight
The rest of the year, a spreadsheet copes. During admissions it does not — and the enquiries lost in those eight weeks are the ones that fund the year.
Monthly enquiry volume
Admission window3.2×
Peak-week enquiry volume vs off-season
< 1 hr
Target first-call time we hold through the spike
0
Enquiries that sit unassigned overnight
The counselling worklist
A counsellor with 200 open enquiries does not need a bigger list — they need to know which five to call now. The worklist ranks by course fit, response time and where the parent is in the decision.
Ranked, not just listed — call top-down and stop guessing
Ananya Kulkarni
B.Tech CSE · replied twice today
Asked about the scholarship cutoff
Rehan Shaikh
BBA · attended the webinar
Fee query, no callback yet
Priya Menon
B.Com · enquiry 3 days old
Follow-up due, cooling off
Karan Bhosale
B.Sc · opened brochure
Nurture, not ready
Fees arrive in instalments. *So do the reminders.*
An admission is not revenue until the instalments clear. The schedule tracks every due date per student and nudges the parent before it lapses — on WhatsApp, not a notice board.
A reminder goes out at T-7, T-3 and T-1 days. Miss all three and it escalates to the accounts desk — before it becomes a month-end problem.
Admission fee
Paid · 12 Apr
Instalment 1
Paid · 05 Jun
Instalment 2
Due in 4 days
Instalment 3
Due 05 Dec
One system from enquiry to placement
The admission funnel is where it starts, but a student stays with the institution for years. The same CRM carries them from the first enquiry to the placement cell.
Admissions
- Multi-source enquiry capture
- Counselling worklist
- Application & document tracking
- Admission funnel analytics
Fees & finance
- Instalment schedules
- Automated fee reminders
- Online collection & receipts
- Scholarship & concession tracking
Student life
- Batch & section allocation
- Attendance with parent alerts
- Transport & hostel
- Exam & result communication
Outcomes
- Placement & internship tracking
- Alumni & referral engine
- Feedback & grievance desk
- Counsellor & campaign reports
Get ready before the next admission season, not during it
The worst time to fix enquiry handling is the week the enquiries triple. Tell us how you cope today, and we will show what the funnel looks like built for the spike.
- Every enquiry captured and assigned in minutes
- Counsellors told who to call next, not just who is waiting
- Fee instalments tracked and chased automatically
- Parents kept informed on WhatsApp, within the rules