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Custom CRM development

Build a CRM that works the way your business works

We don't sell a fixed product. We study your workflow, then design and build a CRM around it — with WhatsApp, Meta Ads, payments and your existing tools wired in from day one.

No templates · Built for your process · Live in 4–6 weeks

10

CRM projects delivered

7

In-house specialists

100%

Source-code handover

Any industry

One method, rebuilt for the way each industry works

A brokerage, a clinic and a factory need three very different systems. Real estate is where we started — the same method now builds for whatever sector you're in.

Why Technomitra

Instead of selling software, we build business systems

Most vendors hand you a login and leave. We start by sitting with your team, mapping how work actually moves, and only then decide what to build.

Fully custom, not configured

No template with your logo dropped in. Every module, field and screen is built around the way your team already works — including the parts that don't fit a standard CRM.

Modules built for a real-estate brokerage

Lead capture
Site visits
Token booking
Loan desk
Anything else your process needs

Industry specific

A hospital CRM and a real estate CRM share almost nothing. We build to the vocabulary and compliance of your sector.

Real EstateHospitalEducationManufacturingLogisticsFinance+44 more

Automation that removes work

Follow-ups, assignments, reminders and reports run themselves — so your team sells instead of doing data entry.

WhatsApp lead arrives
Auto-assign to sales rep
Reminder if no reply in 2h

Built to scale

Multi-branch, multi-company and multi-tenant from the architecture up. Going from 10 users to 1,000 is a setting, not a rebuild.

Secure by default

Role-based access, audit logs, encryption at rest and daily backups — configured before launch, not after an incident.

Live in 4–6 weeks

You see a working build in week two and give feedback on real screens, not slide decks.

Cloud native

Hardened hosting with monitoring, CI/CD and 99.9% uptime — or deployed on your own servers if policy requires it.

Industries

A hospital CRM and a real estate CRM share almost nothing

Same team, different build. Pick your sector to see the modules we usually end up building — and what they plug into.

Real Estate

Leads arrive from six portals into three WhatsApp groups, and nobody knows which site visit actually happened.

Modules we usually build

  • Portal lead capture
  • Site visit scheduler
  • Token & booking desk
  • Home loan coordination
  • Broker payout tracking
  • Possession & handover

Wired into

WhatsApp Business APIMeta Lead AdsRazorpay
See a real estate CRM in detail
CRM Modules

Take the modules you need. Leave the ones you don't.

Most CRMs charge you for forty features so you can use six. We scope your build module by module — and write new ones when nothing off-the-shelf fits.

29ready-made modules

Sales & Revenue

05
  • Lead management
  • Sales pipeline
  • Quotation builder
  • Invoice & billing
  • Payment follow-up

Finance & Accounting

04
  • Accounting ledger
  • Expenses & claims
  • GST & tax reports
  • Vendor payments

People & Payroll

05
  • Employee records
  • Attendance
  • Leave & shifts
  • Payroll
  • Performance reviews

Operations

05
  • Projects
  • Tasks & assignments
  • Shared calendar
  • Inventory
  • Purchase & vendors

Customer & Support

04
  • Support desk
  • Ticketing & SLA
  • Communication log
  • Feedback & NPS

Insight & Control

06
  • Dashboards
  • Reports & exports
  • Role management
  • Permissions
  • Notifications
  • Audit log
Custom modules

The module that matters most is usually the one no product has

A token booking desk. A BOQ tracker. An 80G receipting engine. When your process needs something that doesn't exist in any CRM, we write it from scratch — and it becomes yours, not a shared feature request.

Discuss a custom module
Integrations

Your CRM should talk to everything you already use

Leads land from Meta and WhatsApp, payments settle through Razorpay, books reconcile in Tally — without anyone copying data between tabs.

25 connectors, ready to switch on

WhatsApp Business APISMS gatewayEmail / SMTPIVR & call trackingMeta Lead AdsInstagramGoogle AdsLinkedIn Lead GenGoogle CalendarGoogle MeetZoomMicrosoft TeamsRazorpayStripePayUCashfreeTallyZoho BooksBusySAPSlackGoogle DriveZapierREST APIWebhooksYour internal systems
Running something in-house or on legacy hardware?We write custom connectors
How we work

Nine steps between your workflow and your CRM

No black box. You know what is happening in your build every week, and you see working screens long before launch.

9 steps4–6 weeks to launch
UnderstandBefore anything is designed
01

Discover

2–3 days

We sit with the people who will actually use it — not just the founder. We watch how a lead moves today, where data gets re-typed, and which WhatsApp group is quietly holding the real record.

You get: Workflow map of your current process

02

Research

2–3 days

What your team tried before and why it was abandoned. What your sector's compliance actually demands. What your competitors' teams are doing faster than you.

You get: Requirement brief with constraints

03

Planning

3–4 days

Module list, what ships in v1 versus phase two, the integration list, and a role-by-role permission matrix. You approve this before a line of code exists.

You get: Signed scope, timeline and cost

BuildWhere you see it take shape
04

UI design

5–7 days

A clickable prototype of your actual screens, using your terminology — not 'Opportunities' if your team says 'site visits'. You click through it before we build it.

You get: Clickable prototype you can test

05

Development

2–3 weeks

Built in weekly sprints. Every Friday there is a working staging build you can log into — so feedback happens on real screens, not on slide decks at the end.

You get: Weekly staging builds

06

Testing

4–5 days

Run against your real data, not dummy records. Edge cases, concurrent users, and a separate pass per role to confirm nobody sees what they shouldn't.

You get: Test report and fix log

LiveAnd what happens after
07

Deployment

1–2 days

Cloud setup, domain, SSL, automated backups and monitoring. Your historical data is migrated from whatever it lives in today — sheets, Tally, or an old CRM.

You get: Live system with data migrated

08

Training

2–3 days

Role-wise sessions, recorded so new joiners can watch them later, plus a one-page cheatsheet for each role. Adoption fails on training, not on software.

You get: Trained team and recordings

09

Support

Ongoing

A named engineer who knows your build, an agreed response time, and a monthly review. As your process changes, the CRM changes with it.

You get: SLA support and monthly reviews

Inside the product

Screens built for your team, not a demo video

Same system on a laptop at the desk, a tablet on the shop floor and a phone at a site visit — with the fields your team actually uses.

Reports /Sales performanceLast 90 daysExport

Pipeline

₹2.4Cr

Won

₹48.2L

Win rate

34.8%

Avg cycle

18d

Aarav MehtaSite visit₹4.2L
Priya NairNegotiation₹1.8L
Rohit SharmaProposal₹9.6L
My leads
TodayHotAll
Neha Gupta₹12.4L

Callback at 4 PM

Imran Qureshi₹6.1L

Sent brochure

Divya Rao₹3.7L

Site visit today

Lead inbox

Every source in one queue

Sales pipeline

Drag a deal, stage updates

Reports

Filters your MD asks for

Attendance

Shifts, leaves and overtime

Invoicing

Quote to paid, one trail

Features

Everything a CRM should do — and the parts most skip

Search the list or filter by area. Whatever you switch on gets configured to your process, not left at default settings.

55features

All 55 features

  • Lead capture forms

    Web, portal and ad leads land straight in the queue

  • Lead scoring

    Rank enquiries by budget, source and engagement

  • Duplicate detection

    Catches the same person arriving from two sources

  • Assignment rules

    Route by territory, product, language or load

  • Pipeline stages

    Stages named the way your team actually speaks

  • Deal forecasting

    Weighted projections by stage and close date

  • Quotation builder

    Branded quotes with approval before they go out

  • Follow-up reminders

    Nothing sits untouched past its promised date

  • Workflow builder

    If this happens, do that — without a developer

  • Trigger actions

    Fire on stage change, form fill or payment

  • Scheduled jobs

    Nightly syncs, digests and cleanup runs

  • Auto-assignment

    Round-robin or rule-based owner allocation

  • Escalation rules

    Breach an SLA and it moves up automatically

  • Approval chains

    Discounts and refunds need the right sign-off

  • Recurring tasks

    Renewals and service visits regenerate on schedule

  • WhatsApp messaging

    Two-way chat on the official Business API

  • WhatsApp campaigns

    Approved template broadcasts with delivery reports

  • Email templates

    Merge-field emails sent from your own domain

  • SMS alerts

    Transactional and OTP messages via your gateway

  • Call logging

    IVR and mobile calls attached to the right record

  • Conversation timeline

    Every message and call against one contact

  • Meeting scheduling

    Google Meet or Zoom links generated on booking

  • AI chatbot

    Answers common questions and qualifies after hours

  • Smart replies

    Suggested responses drafted from past conversations

  • Intent scoring

    Flags which enquiries are actually ready to buy

  • Call summaries

    Transcribes calls and writes the follow-up note

  • Merge suggestions

    Proposes which duplicate records to combine

  • Employee directory

    Records, documents and reporting lines in one place

  • Attendance tracking

    Web, mobile or biometric punch-in

  • Geo-fenced check-in

    Field staff mark attendance only at the site

  • Leave management

    Balances, approvals and holiday calendars

  • Shift rosters

    Rotating shifts with overtime calculation

  • Payroll processing

    Salary runs with PF, ESI and TDS handled

  • Performance reviews

    Targets, appraisal cycles and rating history

  • Invoice generation

    Convert a won deal into an invoice in one click

  • GST-compliant billing

    Correct tax splits, HSN codes and e-invoicing

  • Online collection

    Payment links through Razorpay, Stripe or PayU

  • Payment reminders

    Escalating nudges until the invoice clears

  • Expense claims

    Staff submit, managers approve, finance reimburses

  • Vendor payouts

    Track what you owe suppliers and subcontractors

  • Tally sync

    Ledgers move across without re-entry

  • Custom dashboards

    A different home screen for each role

  • Report builder

    Build a report without raising a ticket

  • Scheduled reports

    Monday numbers in the MD's inbox automatically

  • Excel & CSV export

    Any view exports with filters intact

  • Target vs achievement

    Live progress against monthly and yearly goals

  • Activity heatmap

    See who is actually working the pipeline

  • Role-based access

    Each role sees only what it should

  • Granular permissions

    Field-level control, down to who can edit price

  • Multi-company

    Separate books and branding under one login

  • Multi-branch

    Branch-wise data with a consolidated view on top

  • Audit logs

    Who changed what, when — permanently recorded

  • Custom fields

    Add the fields your business needs, any time

  • Mobile app

    Native Android and iOS for field teams

  • REST API & webhooks

    Your own developers can build on top of it

How we're different

Four things a subscription CRM can't say

100%
Source code handed to you

Every build. No lock-in, ever.

≤ 6 wks
From kickoff to go-live

Most builds land in four to six.

₹0
Per-user licence fee

Add as many users as you like.

1
Team, scoping to support

The people who build it, support it.

Pricing

You buy a system once — not a seat, every month, forever

Every build is scoped to your process, so there's no per-seat price to compare. Pick the engagement that fits, and after a short discovery workshop you get one fixed quote — not a range, not a subscription.

Starter

A single team getting off spreadsheets

₹1.5L

One-time build · single team

  • Up to 10 users
  • 6 core modules
  • 2 integrations
  • Standard reports & dashboard
  • Cloud hosting for 1 year
  • 3 months support
Get a quote

Business

Multiple departments, one system

₹4L

One-time build · several departments

  • Up to 50 users
  • 12 modules including HR & finance
  • 5 integrations
  • Workflow automation
  • Custom fields & report builder
  • Mobile app (Android + iOS)
  • 6 months support
Get a quote
Recommended

Enterprise

Multi-branch and multi-company groups

₹9L

One-time build · multi-branch

  • Unlimited users
  • All modules plus custom ones
  • Unlimited integrations
  • Multi-company & multi-branch
  • Role-based access with audit logs
  • A named engineer on your account
  • On-premise deployment option
  • 12 months support & AMC
Book a scoping call

Custom CRM

When your process fits nothing above

Let's talk

scoped to your workflow

  • Built entirely around your process
  • Bespoke modules written from scratch
  • ERP and legacy system connectors
  • Data migration at any scale
  • An SLA you define
  • Full source code handover
Talk to an engineer

In every engagement, whichever tier

  • Discovery workshop before any quote
  • Clickable prototype before development
  • Role-wise training with recordings
  • You own the source code
  • No per-user licence, ever

Prices exclude GST. Hosting, WhatsApp API and payment gateway charges are billed at actuals by the respective provider.

Questions

The things people ask before they sign

If yours isn't here, ask it on the call — we would rather answer it now than after a contract.

Still unsure whether we're the right fit?

Bring your messiest process to the call. If a ready-made CRM would serve you better, we'll say so.

Ready when you are

Bring us the part of your business nobody has managed to systemise

Thirty minutes on a call and you will know whether a custom CRM is worth it for you. No deck, no pressure — we map your workflow live and tell you what we would build.

01

A 30-minute call

We map how work moves through your business today.

02

A fixed quote in 3 days

Scope, timeline and cost. One number, not a range.

03

A prototype in week two

Click through your own screens before we build them.