The sale is the start of the relationship, not the end of it
Test drive requests, exchange valuations, service reminders and insurance renewals each sit in a different tool, so the customer you sold to in 2021 is a stranger by their first service. We build the CRM that holds the whole ownership journey on one record — and brings them back.
Enquiry · Test drive · Exchange · Delivery · Service · Renewals
Test drive scheduler
A test drive booked on a sticky note is a test drive that clashes with another, or never happens. This one books the demo car and the slot together, confirms on WhatsApp, and drops the outcome straight onto the lead.
Seltos · demo
Aarti P.
Creta · demo
Rohit S.
Seltos · demo
— open
Sonet · demo
Imran Q.
Creta · demo
Neha G.
One demo car, one slot, no double-booking — and the outcome logged the moment they hand back the keys.
A car sold is four more reasons to call
The margin on the metal is thin. The relationship after it — service, insurance, accessories, the next car — is where a dealership actually makes money, and every touchpoint is a reminder that can send itself.
Service due
Reminder with a booking slot, before they call a local garage.
Insurance renewal
Notice ahead of expiry with a one-tap renewal, kept in-house.
Exchange offer
A valuation from their own service history when the itch starts.
Referral & reviews
A happy service is the moment to ask, not a random campaign.
Four touchpoints that repeat for years — each one an automated reason the customer stays yours.
Showroom to service bay, on one customer record
Sales and service usually run on separate systems that never meet — which is why service never knows who just bought. One record fixes that.
Showroom sales
- Enquiry & walk-in capture
- Test drive scheduler
- Model & variant configurator
- Follow-up automation
Finance & exchange
- Exchange valuation desk
- Loan & finance coordination
- Booking & down-payment
- Delivery scheduling
Service & retention
- Service reminder engine
- Service booking & job card
- Insurance renewal alerts
- AMC & warranty tracking
Growth
- Repeat & exchange engine
- Referral & review capture
- Accessory & upsell offers
- Consultant & branch reports
Count the customers you sold to and never heard from again
Each one is services, renewals and an exchange that went to someone else. Tell us how you stay in touch after delivery today, and we will show what one record would keep.
- Test drives booked, confirmed and logged
- Sales and service on one customer record
- Service and insurance reminders that self-send
- Exchange valued from the car's own history